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Refund & Cancellation Policy

Refund & Cancellation Policy

Last Updated: 1 October 2026

At Manvir Enterprises & Travel Agent, we understand that travel plans may change due to unforeseen circumstances. Our Refund & Cancellation Policy explains the applicable conditions for cancelling bookings and requesting refunds.

1. Booking Cancellation

Customers may request cancellation of a confirmed booking by contacting Manvir Enterprises & Travel Agent through the official contact details provided on our website.

Cancellation requests should be submitted as early as possible. Cancellation will be considered effective only after confirmation from our team.

2. Cancellation Charges

Cancellation charges depend on the type of service booked and the cancellation policy of the respective service provider.

Different cancellation rules may apply to:

  • Flight bookings

  • Hotel bookings

  • Holiday packages

  • Tour packages

  • Transportation services

  • Visa-related services

  • Activities and sightseeing

  • Other travel services

The applicable cancellation charges will be communicated at the time of booking or cancellation.

3. Flight Cancellation

Flight cancellations and refunds are subject to the rules and conditions of the respective airline.

  • Airline cancellation charges may apply.

  • Fare differences, taxes, and service charges may be non-refundable depending on the fare conditions.

  • Some promotional or special fares may be completely non-refundable.

  • Refunds, where applicable, will be processed after the airline releases the refundable amount.

4. Hotel Cancellation

Hotel cancellation policies vary according to the property, room category, booking dates, and rate plan.

  • Some hotel bookings may be fully refundable before a specified deadline.

  • Some bookings may have partial cancellation charges.

  • Non-refundable hotel bookings will generally not qualify for a refund.

  • No-shows may be treated as cancellations and may result in full charges.

The applicable hotel cancellation policy will be communicated where available at the time of booking.

5. Holiday & Tour Package Cancellation

Cancellation charges for holiday and tour packages depend on the package, travel dates, supplier policies, hotel bookings, transportation arrangements, activity bookings, and other services included in the package.

Once services have been confirmed with suppliers, cancellation charges may apply according to their respective policies.

6. Visa & Documentation Services

Visa application, processing, documentation, and related service charges may be non-refundable once the application or processing has commenced.

Visa approval is subject to the relevant embassy, immigration authority, or government department. Visa rejection does not automatically guarantee a refund of service or processing charges.

7. Refund Processing

Where a refund is applicable:

  • The refund will generally be processed after receiving the refundable amount from the relevant airline, hotel, supplier, or service provider.

  • Applicable cancellation charges, supplier charges, service fees, taxes, or other deductions may be deducted from the refundable amount.

  • Refund processing time may vary depending on the relevant service provider and payment method.

  • Refunds will normally be made to the original payment method wherever practical.

8. Non-Refundable Services

The following may be non-refundable depending on the applicable booking conditions:

  • Non-refundable flight fares

  • Non-refundable hotel rates

  • Visa and processing fees

  • Certain promotional offers

  • Confirmed activities or attractions

  • Special event bookings

  • Service fees

  • Supplier-specific charges

The applicable terms will be communicated before or at the time of confirmation wherever possible.

9. No-Show & Unused Services

No refund may be provided for:

  • Failure to arrive at the airport, hotel, or designated meeting point on time

  • No-show bookings

  • Unused hotel nights

  • Missed transfers

  • Unused sightseeing or activities

  • Voluntary interruption of a tour

  • Services not used due to personal reasons

Any exception will depend on the relevant supplier's policy.

10. Changes & Amendments

Requests to change travel dates, passenger details, hotels, flights, or other services are subject to availability and the applicable supplier's terms.

Amendment fees, fare differences, hotel charges, or other additional costs may apply.

11. Cancellation by Service Provider

If a flight, hotel, tour, activity, or other service is cancelled by the respective service provider, we will assist the customer in coordinating available alternatives or refunds according to the supplier's applicable policy.

12. Force Majeure

Refunds or cancellations resulting from circumstances beyond reasonable control, such as natural disasters, severe weather, government restrictions, strikes, pandemics, political disturbances, airport closures, or other force majeure events, will be handled according to the applicable supplier's terms and conditions.

13. Customer Responsibility

Customers are responsible for reviewing the cancellation and refund conditions applicable to their booking before making payment.

Once a booking has been confirmed, the customer is considered to have accepted the applicable booking terms.

14. How to Request Cancellation

To request cancellation or enquire about a refund, please contact us:

Manvir Enterprises & Travel Agent

?? Email: manvir.travel01@gmail.com
?? Phone: 8437158679

Please provide your booking reference number, customer name, travel details, and reason for cancellation when contacting us.

15. Policy Updates

Manvir Enterprises & Travel Agent reserves the right to update this Refund & Cancellation Policy when necessary. Any updated policy will be published on this website.

Important Note

Refunds are subject to the cancellation and refund rules of the respective airline, hotel, tour operator, supplier, or service provider. The exact refund amount and applicable charges will depend on the confirmed booking conditions.

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